Jobs at Postmates

A team operating at the intersection of urban logistics and local commerce.

Perks and Benefits

Postmates offers an environment where you will make a fundamental impact on the success of the company each and every day. We are looking for talented individuals who want to learn and grow. Each person is expected to be a dynamic member of our team, treat others with respect and communicate in a concise and articulate manner.

At Postmates we're constantly challenging ourselves to think outside the box, to break the existing rules and to show little respect for the status quo. We're fanatical about our customers needs and empowering them with technology and services that they love.

We value dogged proactivity, collaboration and breaking free of the status quo. We have an exceptional list of advisors and investors.

Other benefits include:

Medical

We pay 100% of employee medical, dental and vision insurance premiums. Your physical and mental health is a priority to us.

Equipment

We'll provide whatever you need to work efficiently and creatively. Read on for details on free deliveries!

Salary and Equity

Every employee is paid a competitive salary and given a generous stock option plan.

Location

Located in SOMA in the heart of San Francisco, we're conveniently located only blocks from the ballpark, the Ferry Building and downtown. As for food and drinks, at Postmates, you can have lunch delivered from all your favorite places in the city, everyday.

Free Deliveries

Every team member receives a free Postmates account. Buy groceries, order lunch at the office, send emergency beers to the park and anything else you can think of. Use it as much as you want. It's on the house. Seriously.

Engineer: Generalist Engineer

San Francisco

General

You want to be part of a small team in which your impact will be huge. You do not want to just follow orders and write code but enjoy the freedom and responsibility of designing and building systems from square one.

You demonstrate the ability to identify the root cause of a problem. Instead of just fixing symptoms you identify and separate what must be done now and what should be improved later. No one can write perfect code so you are diligent about ensuring your code is thoroughly tested.

You are fanatical about customer's needs and empowering them with technology that is simple to use while also fast and robust.

You are able to design and build solutions at multiple levels of the technology stack (Python/Ruby/PHP, Java, C/C++/Obj-C, SQL, Javascript/HTML/CSS). We don't expect you to be an expert at all of them but we expect you to be hands on with all of them and defer to others on the team when you need help tackling an area you are not comfortable with.

Requirements

Proven experience developing web based applications that are used by real people right now.

You are proficient working with one or more dynamic high level languages. You have experience working with lower level languages and will not be hesitant to debug, modify and extend existing software written in lower level languages.

You know the operating systems you use to develop and run your code on intimately. You are able to identify and solve problems related to the development and production operating systems your code runs on.

You are personable and enjoy working and socializing with colleagues. You work well in a team and enhance the performance of other engineers by sharing and educating them on the areas you have the greatest expertise in.

Benefits

  • Competitive salary
  • Generous stock option plan
  • Medical benefits
  • Large monitor, comfortable chairs, your choice of Mac
  • Snack filled kitchen
  • Contribute and create open source projects
  • Awesome work environment at a company with a huge vision

How to Apply

Send the following to jobs@postmates.com

  • Updated resume
  • GitHub account username
  • List of personal references
  • A note about why you're interested in working with us
Apply Now

Engineer: iOS Engineer

San Francisco

General

You want to be part of a small team in which your impact will be huge. You do not want to just follow orders and write code but enjoy the freedom and responsibility of designing and building systems from square one.

You demonstrate the ability to identify the root cause of a problem. Instead of just fixing symptoms you identify and separate what must be done now and what should be improved later. No one can write perfect code so you are diligent about ensuring your code is thoroughly tested.

You are fanatical about customer's needs and empowering them with technology that is simple to use while also fast and robust.

You are able to design and build solutions at multiple levels of the technology stack (C/C++/Obj-C, Java, Python/Ruby/PHP, SQL, Javascript/HTML/CSS). We don't expect you to be an expert at all of them but we expect you to be hands on with all of them and defer to others on the team when you need help tackling an area you are not comfortable with.

Requirements

Proven experience writing iOS applications for the iPhone and iPad that used by real people right now.

You are proficient and comfortable working with Xcode and Objective-C and have experience using higher-level dynamic languages. You have experience working with lower level languages and will not be hesitant to debug, modify and extend existing software written in lower level languages.

You are familiar with memory management and understand how to use CoreData and creating/accessing objects via the managed object context. Constructing customer UI elements is not foreign to you and you know how to build them in Interface Builder and code. Handling threads and understanding asynchronous logic is natural to you and you know how to debug your application in Xcode and tune it's performance in Instruments.

Pluses

  • Extensive experience with Location Services and MapKit.
  • Extensive experience interacting with RESTful APIs and JSON
  • Familiar with using blocks.
  • Experience writing functional tests with KIF.
  • An understanding of the application lifecycle states and their transitions.

Benefits

  • Competitive salary
  • Generous stock option plan
  • Medical benefits
  • Large monitor, comfortable chairs, your choice of computer
  • Snack filled kitchen
  • Contribute and create open source projects
  • Awesome work environment at a company with a huge vision

How to Apply

Send the following to jobs@postmates.com

  • Updated resume
  • GitHub account username
  • List of personal references
  • A note about why you're interested in working with us
Apply Now

Engineer: Android Engineer

San Francisco

General

You want to be part of a small team in which your impact will be huge. You do not want to just follow orders and write code but enjoy the freedom and responsibility of designing and building systems from square one.

You demonstrate the ability to identify the root cause of a problem. Instead of just fixing symptoms you identify and separate what must be done now and what should be improved later. No one can write perfect code so you are diligent about ensuring your code is thoroughly tested.

You are fanatical about customer's needs and empowering them with technology that is simple to use while also fast and robust.

You are able to design and build solutions at multiple levels of the technology stack (Java, C/C++/Obj-C, Python/Ruby/PHP, SQL, Javascript/HTML/CSS). We don't expect you to be an expert at all of them but we expect you to be hands on with all of them and defer to others on the team when you need help tackling an area you are not comfortable with.

Requirements

Proven experience writing Android applications running on diverse hardware used by real people right now.

You are proficient and comfortable with advanced Java/Android development and have experience using higher-level dynamic languages. You have experience working with lower level languages and will not be hesitant to debug, modify and extend existing software written in lower level languages.

You are familiar with the Dalvik virtual machine and understand the UI complications presented by developing for an extremely diverse ecosystem of handsets. Handling thread and understanding asynchronous logic is natural to you and you know how to effectively debug, test, prototype and deploy Android applications.

Pluses

  • Extensive experience with Location Services and Google Maps Android API.
  • Extensive experience interacting with RESTful APIs and JSON
  • An understanding of the application lifecycle states and their transitions.
  • Developed and released applications to the Google Play Store

Benefits

  • Competitive salary
  • Generous stock option plan
  • Medical benefits
  • Large monitor, comfortable chairs, your choice of computer
  • Snack filled kitchen
  • Contribute and create open source projects
  • Awesome work environment at a company with a huge vision

How to Apply

Send the following to jobs@postmates.com

  • Updated resume
  • GitHub account username
  • List of personal references
  • List of applications in the Google Play Store
  • A note about why you're interested in working with us
Apply Now

Creative: Product Designer

San Francisco

General

As one of the first designers at Postmates, you'll work closely with the founders and product team in crafting the future of the company. Specifically, as the first dedicated Product Designer, you'll be key in building the Design team and the foundation for how our customers use our services.

In particular, you'll be responsible for designing beautiful interfaces that help people understand how our service works, why they should use it, and illustrate how this will maintain our brand. In particular, you'll be working on all user facing interfaces, both mobile and online, including creative campaigns, user education resources, videos, and visual systems that support our brand identity.

You'll also be working with Product and Engineering to design and implement beautiful, intuitive experiences. That means you'll need to not only be a great designer, but also be able to understand and write a little code.

Requirements

  • Extensive experience designing beautiful customer experiences for the web, iPhone, iPad or Android
  • 3+ years experience.
  • Excellent knowledge of the Adobe Creative Suite
  • Solid understanding of grid systems and typography.
  • You're more concerned with the 'why' than the 'how.'
  • Excellent written and verbal communication skills.
  • Attention to detail.

Responsibilities

  • Initiate, lead and ship projects.
  • Articulate design decisions in individual and group critiques.
  • Document the visual systems you build.
  • Mentor and train new designers on the team.
  • Foster a culture of design at Postmates.

How to Apply

Send the following to design@postmates.com

  • Updated resume
  • A link to your online portfolio
  • A note about why you're interested in working with us
Apply Now

Growth: Customer Service Associate

San Francisco

General

At Postmates, customers are the center of our business. We're looking for a detail oriented individual with strong communication skills to join our customer service team!

Responsibilities

  • Address customer complaints and questions in real-time by answering phone calls, responding to e-mails and managing support tickets
  • Interact with restaurants and merchants throughout the day
  • Monitor activity on the platform and make adjustments to ongoing jobs as needed
  • Correspond directly with couriers throughout their jobs to ensure accuracy and timeliness
  • Serve as the voice of Postmates in your city

Requirements

  • 2+ years of customer service, support, retail and/or food service industry experience
  • Strong verbal and written communication skills
  • Excellent phone etiquette
  • Detail oriented and ability to multi-task
  • Tech saavy with the ability to walk customers through our app
  • Knowledge of the city
  • Pro-actively develop plans to address new challenges and opportunities
  • You should be comfortable working in a startup environment and participating in individual and group critiques
  • You want to change the world at least a little bit
  • You appreciate complex problems

Benefits

  • Competitive salary
  • Stock option plan
  • Medical benefits
  • Stocked kitchen
  • Awesome work environment at a company with a huge vision

How to apply

Send the following to jobs@postmates.com

  • Updated resume
  • List of personal references
  • A note about why you're interested in working with us
  • Salary expectations
Apply Now

Growth: Community Manager

San Francisco, New York, DC, Boston

General

Postmates is looking for a sharp, driven and dynamic individual to build our local community across online and offline channels. In this role you will have the opportunity to shape the voice and brand of a fast growing company in a major way.

You will lead local marketing efforts in your city and be a key point of contact with the Postmates community. You will build meaningful relationships with our users and merchant partners. You will be one of the first members of the Growth team and work closely with the Director of Growth to develop our community engagement strategy.

This job requires a person with a range of skills and characteristics. We're looking for someone who is addicted to social media, comfortable in front of crowds, and capable of managing multiple projects at once. You must be fun, flexible and fearless. Most importantly, you must believe in the Postmates vision of transforming local commerce by providing an easy and efficient way to move goods around cities.

Responsibilities

  • Develop and execute creative user engagement strategies, and measure ROI
  • Define city-specific social media strategy, including coordinated approach for Twitter, Facebook, Instagram, blog and other social channels
  • Deliver high quality, engaging, channel-specific content on a frequent basis
  • Engage community influencers who are (or should be) passionate about Postmates
  • Serve as the face of Postmates in your city; host, sponsor and attend local events

Requirements

  • Social savvy: You have a naturally outgoing personality and are an influencer amongst your personal network. You're highly active on Twitter, Facebook, and other relevant sites and actively participate in discussions across communities, social networks and blogs
  • Communication: You love to meet new people and can talk to nearly anyone. You are self aware, well-spoken and an excellent writer (grammar nerds wanted!)
  • Organization: You can handle multiple tasks at once and deliver on time-sensitive projects
  • Proactive: You develop plans to address new challenges and opportunities. You are comfortable making decisions independently and with limited information
  • You believe in the Postmates vision and want to change the world at least a little bit
  • Experience in social media management and/or event planning preferred
  • Degree in marketing, PR or psychology a plus, not required

Benefits

  • Competitive salary
  • Stock option plan
  • Full medical benefits
  • Comfortable chairs, your choice of computer and other supplies
  • Stocked kitchen
  • Awesome work environment at a company with a huge vision

How to apply

Send the following to jobs@postmates.com

  • Updated resume
  • List of personal references
  • A note about why you're interested in working with us
  • Salary expectations
Apply Now

Business: City Operations Manager

San Francisco, New York, DC, Boston

General

Postmates is rapidly expanding into new markets and we're looking for an experienced Operations Manager with 3+ years experience in operations, management or marketing, who is responsible for the development, growth and success of our products in one of the major cities. The Operations Manager is a hands on job that is directly responsible for the day to day management of Postmates in a market.

Responsibilities

  • Recruit and manage our supply chain (courier onboarding)
  • Monitor courier behavior, performance and manage supply scheduling and efficiencies
  • Work with engineering to improve on-boarding and management
  • Run deep analytics for recruiting and expansion
  • Work with City General Manager to manage P&L and courier payroll

Requirements

  • 3+ years of operational management experience
  • Strong communication skills
  • Focus on analytics and program results
  • Data-driven decision making
  • Development and expansion of a customer base and ability to generate repeat business
  • Deliver results on time-sensitive projects
  • Pro-actively develop plans to address new challenges and opportunities
  • You should be comfortable working in a startup environment and participating in individual and group critiques
  • You want to change the world at least a little bit
  • You appreciate complex problems

Benefits

  • Competitive salary
  • Stock option plan
  • Medical benefits
  • Your choice of computer and other supplies
  • Awesome work environment at a company with a huge vision

How to apply

Send the following to jobs@postmates.com

  • Updated resume
  • List of personal references
  • A note about why you're interested in working with us
  • Salary expectations
Apply Now

Growth: Field Marketing

San Francisco

Want to change the world with us? Join the Postmates team as a Field Marketer. You'll educate, energize and excite the local community about our fast-growing business.

As a member of the Postmates Field Marketing team you'll:

  • Execute fun and creative marketing events all over the city.
  • Organize and participate in promotions with local businesses.
  • Play a key role in growing the Postmates user base.

You'll also get some cool stuff:

  • Hands-on experience at a transformative startup.
  • Networking opportunities with the Postmates team and local tech/start-up influencers.
  • $12/hour, FREE Postmates deliveries and swag!

Please apply if you are the following:

  • A Postmates user. You get what we've got goin' on.
  • Motivated. A total hustler requiring minimal supervision.
  • Outgoing. When you walk in the room, the fun-level cranks up a notch.

Experience with sales or marketing a plus, but not required. This is a PART TIME opportunity.

How to apply

To apply, simply fill out this form. The Postmates team will get back to you promptly.

Apply Now